On-line Portal for Automobile Distributors
Sales of new cars, and used cars are on the rise and the automobile industry at this rate is likely to record a peak in Sales in the next two years. To meet the increasing demands of the customers. It is necessary for the distributors to automate and streamline their day to day activities. This allows them more room for a quality customer service. Automation in automobile industry is the ultimate key to continued success.
Marketing through internet has become one of the essential elements for success today, for sales and service organizations. When properly implemented, marketing through internet builds brand value for the organization and projects them uniquely in the industry.
Automobile Dealerships have long been traditionally utilizing on news paper advertisements and road shows to generate sales. Distributors have been shifting to online vehicle portals for sales promotions.. Modern automobile industry has witnessed Web Portals promoting dealerships for profitability, and visibility.
Kensium’s internet based vehicle portal (Auto Dealer Websites), Auto Distributor, addresses all the necessary customer interface requirements. It facilitates product promotion and after sales services, and displays new product information,
Stakeholders of this product include Automobile distributors, new car purchasers, used car buyers / sellers, people looking for their car serviced and other guest users
Product Highlights
- Offers highly interactive Web based features
- Developed Using Microsoft Technologies
- Supports Oracle, SQL Server, MySQL Databases
- Customer friendly User Interface
- Completely updatable Admin section
- Communications through SMS, Telephone and e-mails
- On line Payments through Integrated Payment gateway
- Works well on any popular internet browsers such as Internet Explorer, Firefox, etc.
Product Features
Cars on Display
A 24 x 7 service for customers with latest information on new offers /brands /used cars. Facility to search any category of vehicle by make, model and price ranges.
Test Drive Calendar
Customers can identify and book free slots on the Test Drive Calendar for test drive.
Self Booking for Services
Self Booking for Services with online updates through the portal, SMS, Telephone or email is possible on this web portal.
Vehicle Appraisal Auto Distributor can appraise residual value of a customer vehicle, and send in offers for a trade-in.
Used Car Certification
Service staff certifies used cars to sell them as certified pre-owned cars.
Quotation Requests
Quotation requests for vehicle can be notified to relevant dealerships/traders, as part of the customer service, based on pre-defined rules.
Extended Warranty
Customers are helped in buying extended warranty for their vehicle through this web portal.
Sale of Accessories Purchase of accessories for your vehicle is possible through this vehicle web portal.
Organize Campaigns
Auto Distributor has the ability to manage automated Emails and SMS campaigns to customers and prospects
Customer Care
User manuals, contact program details, service estimator are provided as part of Customer Care Information on vehicle maintenance, and obtaining duplicate copy of RC are also provided by this portal.
Life History of Vehicle
Facility for customers to maintain life history of Vehicle on-line for easy reference. Scanned copies of all vehicle documentation are also accessed through this web portal for references.
User Forums
User forums are a platform for the vehicle owners to discuss and get insights into their vehicles, their enhancements, and service related issues. These user forums build a community turning your web portal into a brand.
Benefits
- Auto Distributor affords the following benefits to your automobile dealerships:
- Improved revenue & profitability.
- Enhance customer satisfaction Improved customer communication
- Improved campaign management
- User friendly System for Customers and Associates.
- Reduced operational and communication costs.
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